State’s online system for Assistance

State’s online system for Assistance


UNLOCK YOUR ACCOUNT TO ACCESS YOUR CLAIM FOR STATE ASSISTANCE

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Verify Your Identity Online

Unlock your account to access your claim for state assistance

Please use our online identity verification service. It’s quick, secure and available 24-hours a day. Please have your driver’s license or state ID card as well as your Social Security Number available in order to use this service. If you run into any difficulties, you can use ID.me's video-chat capability with trained and certified staff members that will help you quickly and easily verify your identity.

Please Note: This site is only for claimants who are currently locked out of their CONNECT account due to suspected fraud.

4 Easy Steps

(1) Click "Verify with ID.me"
(2) Create an ID.me Account
(3) Secure your Account
(4) Verify your Identity

Who is ID.me?

ID.me is a trusted technology partner of the Department of Economics in helping to keep your personal information safe. They are a federally-certified identity provider specializing in digital identity protection and help us make sure you’re you – and not someone pretending to be you – before we grant access to your account.

 

More information about ID.me is available here.

I’ve Verified My Identity – What’s Next?

State will notify you once you have successfully verified your identity online and your information matches the records on file. It may take up-to three business days to unlock your account. You’ll receive an email from DoNotReply [email protected] confirming that your account has been unlocked. Please visit State.org to log-in to your account and access your claim for State Assistance.

More Questions? We’re Here to Help.

The Assistance Guide is updated with additional information that may be helpful to you and is available here. If you have additional questions, please contact our customer service line toll-free at 1-833-555-5555. We have increased our Customer Service Center capacity to better serve you. We ask for your patience as call volumes continue to be high.

 

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