Florida Retirement System
Verify Your Identity with ID.me
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your identity verification.
Florida Department of Management Services — Division of
Retirement
To verify the identity of benefit recipients, the Florida Retirement System (FRS) has partnered with ID.me, a digital identity verification service used by government agencies and other partners.
About identity verification
ID.me meets the national standards for online identity proofing and authentication. Learn how your information is shared with the FRS through ID.me.
Learn more about the ID.me’s Privacy Bill of Rights and how your information is protected.
How do I verify my identity with ID.me?
Verifying your identity online with ID.me is secure and available 24 hours a day. There are just four easy steps to complete your identity verification:
The ID.me Guide helps you through each step of the identity verification process.
If you run into any difficulties along the way, ID.me offers video chats with trained and certified staff members to help you quickly and easily verify your identity. View the video-chat step-by-step guide on how to verify on a video call.
Who is ID.me?
ID.me is a trusted technology partner of FRS helping to keep your personal information safe. They are a federally certified identity verification provider who specializes in digital identity protection to help us make sure you’re you – and not someone pretending to be you.
4 Easy Steps
(1) Select the Verify with ID.me button at the top of the page
(2) Create an ID.me Account
(3) Secure your Account using multifactor authentication
(4) Verify your Identity
What’s Next?
After you have verified your identity, the Division of Retirement will be notified. Please allow 5-7 business days for processing of your identity verification and update of your records.
What is a Payee Audit?
The Division of Retirement periodically authenticates benefit recipients. Failure to authenticate your status as a benefit recipient will make your monthly FRS retirement benefit subject to suspension until your status is confirmed.
Does ID.me keep my information secure?
ID.me uses bank-grade security infrastructure and federally-compliant information protection practices to safeguard your data.
How does ID.me use my information?
ID.me never shares user data with third parties unless they receive explicit consent from the user to do so after the user has been appropriately authenticated. ID.me requires your explicit permission before they send your information to the Florida Retirement System.
What documents do I need for the Trusted Referee video call?
You will need either two primary IDs or one primary and two secondary IDs. Please review this list of acceptable documents. Be sure to have these physical documents on hand before joining the video call.
Please click here for additional information regarding ID.me verification: help.id.me.
If you have questions, visit https://www.dms.myflorida.com/.
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