Verify Your Identity Online
Delaware Department of Labor (DOL) has partnered with ID.me to perform a quick, secure online identity verification service. Even If DOL has already verified your identity using another method, you are still required to have your identity verified through ID.me.
ID.me's online identity verification service is available 24 hours per day, 7 days a week. This step-by-step guide walks you through completing your verification.
If you run into any difficulties along the way, ID.me offers video chats with trained and certified staff members to help you quickly and easily verify your identity. View the video-chat step-by-step guide on how to verify on a video call.
4 Easy Steps
(1) Click "Verify with ID.me"
(2) Create an ID.me Account
(3) Secure your Account
(4) Verify your Identity
This site is for claimants with an identity verification issue holding up their claim for benefits. Complete the ID.me verification process to resolve the identity verification issue on your account.
Who is ID.me?
ID.me is a trusted technology partner of DOL helping to keep your personal information safe. They are a federally certified identity verification provider who specializes in digital identity protection to help us make sure you’re you – and not someone pretending to be you.
I’ve Verified My Identity – What’s Next?
ID.me will notify DOL once your identity has been verified. DOL will remove the pending identity verification issue that prevents payment on your claim. Please note, this process may take between 5-7 business days to complete from the point ID.me successfully verifies your identity. DOL claim representatives are unable to access your ID.me account, help you with the ID.me verification process or tell you where you are in the process. If you have additional questions about ID.me or need further guidance, visit help.id.me.
Continue to submit your weekly certification reports while ID.me is verifying your identity, even if pending issue(s) remain on your claim. The pending issue(s) may be unrelated to the ID.me verification. Please click here for additional information regarding ID.me verification: help.id.me.